FAQ
Frequently asked questions
Straight answers on the free plugin, Pro licensing, payments, and the technical details.
General
Does CourseGlade work with my theme?
Yes. CourseGlade works with any properly coded WordPress theme, including block themes. Course pages, dashboards, and checkout render through templates and shortcodes that adapt to your theme styles.
Do I need WooCommerce to sell courses?
No. CourseGlade ships its own checkout with Stripe, manual/offline payments, and free enrollment built in. WooCommerce is supported as an optional gateway if you already run a store.
Is the free version actually complete?
Yes. Courses, sections, lessons, 8 quiz question types, multi-instructor with commissions, payments, coupons, reviews, Q&A, and dashboards are all in the free plugin. Pro adds 15 addons, AI Studio, and Import & Export on top — it never removes anything from free.
What are the server requirements?
WordPress 6.4 or later and PHP 7.4 or later. CourseGlade is tested up to the latest WordPress release.
Payments & selling
Which payment methods are supported?
Stripe (cards, wallets via Stripe Checkout), WooCommerce (any WooCommerce gateway), manual/offline payments such as bank transfer, and free enrollment for zero-price courses.
Can I offer discounts?
Yes. Percentage and fixed-amount coupons are built into the free plugin, with usage tracking per order.
How do instructor payouts work?
You set a commission rate per instructor. Sales accrue to an earnings ledger with a configurable maturity period, and instructors request withdrawals from their dashboard, which you approve.
Can I sell several courses as one package?
With the Course Bundles addon in Pro. A bundle sells at one combined price and enrolls the buyer in every course inside it.
Pro & licensing
What does Pro include?
All 15 addons: Certificates, Assignments, Content Drip, Course Bundles, Subscriptions & Memberships, Leaderboard & Gamification, Gradebook, Advanced Email, White Label, Advanced Reports, Enrollment, Social Login, Zoom, Google Meet, and Google Classroom — plus AI Studio and Import & Export. Every plan includes every addon.
Is there a refund policy?
Yes — a 14-day, no-questions-asked money-back guarantee on all Pro plans.
Can I turn individual addons on and off?
Yes. Every Pro addon has its own toggle in the Addons screen, so you only load what you use.
How does the Pro license work?
Activate your license key under CourseGlade → License after purchase. It unlocks updates and priority support for the number of sites on your plan — renew it to keep receiving updates, or let it lapse and keep using the version you already installed.
Do I need a paid Zoom or Google Meet plan for live classes?
No paid plan is required to host live sessions. Cloud recording is Zoom-only and needs a Zoom plan that includes cloud recording — Google Meet sessions have no recording option at all, since Meet stores to Workspace Drive, which CourseGlade doesn’t support.
How does AI Studio billing work?
AI Studio is bring-your-own API key — you connect your own key and pay the provider directly. CourseGlade tracks usage per person with a monthly spending cap and rate limiting, so you stay in control of cost.
Technical
Is it translation-ready?
Yes. Both plugins ship translation templates and load text domains, so you can translate with Loco Translate, WPML, or any standard tool.
Will it slow my site down?
CourseGlade loads its assets only on LMS pages, uses custom database tables with proper indexes for enrollments and progress, and includes its own caching layer.
What happens to my data if I uninstall?
By default your data stays. A deliberate opt-in setting controls whether uninstall removes tables and options — nothing is deleted by surprise.
Is CourseGlade GDPR compliant?
CourseGlade keeps all data in your own WordPress database and never phones home. Data only leaves your site through services you explicitly connect, such as Stripe or a Pro live-class provider. Use WordPress’s built-in personal-data export and erasure tools for subject requests.
Still stuck? Contact us — pre-sales questions answered within one business day.
Start teaching on your own site today
Install CourseGlade, publish your first course this afternoon, and add Pro when a student asks for a certificate.